Privacy Policy

This Privacy policy explains how we handle your personal data and what to do if you have any concerns.

Introlution Search (Johnson Hawkins LLP) ("We” or “Us” or “Our") are committed to protecting and respecting your privacy.

Introlution Search is a professional recruitment company which provides work-finding services to its clients and candidates within a niche sector. We must process personal data (including sensitive personal data) so that we can provide these professional services – in doing so, the Company acts as a data controller.

We are required to provide you with this information under the General Data Protection Regulation (GDPR).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The data controller is Introlution Search (Johnson Hawkins LLP) of Monarch House, Bristol, BS3 2BX. Our nominated representative for the purpose of the Act is the Director of the Company; Mrs A Johnson.

You may provide your personal details to the Company directly, via an application or registration form or via our company website, you may send us your CV details or we may collect your personal details from another source such as a jobs board.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, or that we may receive from others about you will be processed by us.

HOW AND WHY WE PROCESS PERSONAL DATA

We may collect and process the following data about you to help us provide the best service to you;

  • Information you give us. You may give us information about you by completing a contact form via our site www.introlution.co.uk or by corresponding with us by telephone, e-mail, in person or otherwise. This includes information you provide when you register to use our site, search for a service, apply for a job advertised on our website, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, CV details, personal descriptions and photograph.

  • Information we collect about you. With regards to each of your visits to our site we may automatically collect the following information:

    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, analytics from our website, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate with. We work closely with third parties (including, for example, job boards, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

  • Any Other Information, including but not limited to your CV, which is uploaded on to our website by you with your consent. We process personal data to help offer you the best service to you.

  • Introlution Search will never share your personal information with a third party without your consent.

LEGAL BASIS FOR PROCESSING DATA

Introlution Search must have a legal basis for processing your personal data. For the purposes of providing you with recruitment services and/or information relating to roles relevant to you we will only use your personal data in accordance with the terms.

Purpose of processing and legal basis

We will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services.

The legal basis that we rely upon to offer these services to you is:

Legitimate interest

Our legitimate interests are: Recruitment and Job Seeking purposes.

WHO HAS ACCESS TO YOUR PERSONAL DATA AND WHY?

Only those staff employed by Introlution Search who have a legitimate need to access your data will be authorised to do so.

We use information held about you in the following ways:

Information you give to us. 

We will use this information in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

  • to provide you with information about other services we offer that are similar and relevant to those that you have already purchased or enquired about;

  • to provide you with relevant information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) unless otherwise requested with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

  • to notify you about changes to our services;

  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. 

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, analytical and survey purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • to allow you to participate in interactive features of our service, when you choose to do so;

  • as part of our efforts to keep our site safe and secure;

  • to measure or understand the effectiveness of our services to you;

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DATA RETENTION

Due to the nature of this niche recruitment industry, a high number of candidates do regularly reconnect with our company. It is very common for candidates to re contact us years later to help find them another new role. Due to this reason, your consent includes explicit consent to retain your personal details until you advise that you wish for your details to be deleted and removed from our records. You can request for your personal data to be removed or amended at any time. We will not keep personal data longer than is necessary and you can request to remove your data at any time.

DISCLOSURE OF YOUR INFORMATION

With your consent, we may share your personal information with selected third parties including:

  • Clients, Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Introlution Search or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or terms and conditions of supply (please see our Terms and Conditions) and other agreements; or to protect the rights, property, or safety of Introlution Search, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

All personal information that you provide to us is stored on our secure Cloud based CRM system /server. Our professional CRM system ensures your data is stored securely. This information is only accessible by employees of our company to enable us to provide you with recruitment services. You can request the removal of your data at any time.

YOUR RIGHTS

You have the right to erasure and to request the deletion of personal data where there is no legal reason for us to continue to hold it.

You can also exercise the right at any time by contacting us at; Introlution Search (Johnson Hawkins LLP), Monarch House, Bristol, BS3 2BX or by sending an email addressed to the Director, A Hawkins, ahawkins@introlution.co.uk as referred to on our website: www.introlution.co.uk

Our site may, from time to time, contains links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

You have the right to access information held about you. Your right of access can be exercised in accordance with the Law. In line with GDPR legislation, you do have the right to request for access to your personal information. Once your personal information and identity has been verified we will provide the information to you within 30 days. Please advise us of any information you wish for us to update immediately.

Cookie Policy

This website uses cookies. A cookie is a file containing small pieces of text that a web server sends to your web browser when you access an internet site.

The main purpose of cookies is to streamline your use of the website; cookies make the interaction between users and websites faster and easier..

In all cases in which cookies are used on this site, the cookie will not collect any personally identifiable information.

Types of Cookies used on this site:

We use Measurement and Performance cookies to collect information about how you use our website ie what pages you visit and how you navigate to the pages that you are most interested in. These cookies do not collect any information that could identify you and the information is only used to help us improve our overall website experience.

We use these cookies to

  • Provide vital statistics on how our website is used

  • Help us improve our site by evaluating site performance

We use Functionality cookies to provide services or to remember settings to improve your visit.

We use these cookies to

  • Integrate with professional and social networking sites such as LinkedIn and Twitter

  • Track your website activity to help us optimise the content you see

We don’t use these cookies to

  • Gather any personal information that could be used to advertise products or services to you on other websites

Managing Cookies

Introlution operates an ‘implied consent’ policy which means that through the use of our site we assume that you are happy with our cookie policy. Most web browsers allow you to turn off the cookie function.

Please note that if you choose to reject cookies, certain parts of this site may not be available to you or may not function properly.

For guidance on how to change your browser settings as well as more detailed information about cookies, go to www.aboutcookies.org